Every order is held in escrow. The seller is paid once the account works for you. How escrow works

fa.pub

Privacy Policy

Last updated 1 November 2026

Contents

This Privacy Policy explains what personal data fa.pub collects, why we collect it and how we handle it. We collect only what we need to run the marketplace, deliver orders, pay sellers and prevent fraud.

1. Data we collect

  • Account data. For sellers and registered buyers: your email address, a username and a securely hashed password. We never store your password in plain text.
  • Order data. The delivery email, the item, the price, the order status and the account details delivered to you.
  • Seller data. Your listings, sales, reviews, balance and the crypto payout address you provide.
  • Payment data. Crypto payments are handled by our payment processor. We receive a confirmation and limited transaction details. We do not see card details and never hold your wallet keys.
  • Technical data. Basic request information such as IP address and time, used for security and fraud prevention.

2. How we use data

We use your data:

  • to process orders, hold payments in escrow, deliver account details, pay sellers and credit refunds
  • to run seller accounts, balances, reviews and disputes
  • to give support and resolve disputes fairly
  • to detect, prevent and investigate fraud, abuse, chargebacks and security issues
  • to keep business and legal records

3. Service providers

We use a few trusted providers to run fa.pub: a cryptocurrency payment processor to accept and confirm payments, an email provider to send order and delivery emails, and a network and security provider to serve and protect the site. They process data only as needed to provide their service.

4. Sharing

We do not sell your personal data. We share data only with the providers above, with the other party to a transaction to the limited extent needed to complete or dispute it (for example, an order reference), or where the law requires it.

5. Retention

We keep account, order, listing and payout records for as long as we need them to provide the service, resolve disputes, prevent fraud, keep business records and meet legal obligations. Some records are kept after an order or account is closed.

6. Cookies

Browsing the public marketplace does not need cookies. When you log in, we use a single secure, httpOnly session cookie to keep you signed in. We do not use advertising or third-party tracking cookies.

7. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal data, or to object to some processing. To make a request, contact us and we will respond within a reasonable time. We may need to keep some records to meet legal or anti-fraud obligations.

8. Security

We take reasonable technical and organisational measures to protect data, including encryption in transit, hashed passwords and limits on who can access order and payout data. No system is perfectly secure, so we cannot guarantee absolute security.

9. Children

fa.pub is intended for adults. We do not knowingly collect data from anyone under 18.

10. Changes to this policy

We may update this policy from time to time. The current version is always the one posted on this page.

11. Contact

For privacy questions or requests, email [email protected].

See also Terms of Service and Refunds and Buyer Protection.